Emergency care

If it is a serious or life-threatening emergency, such as if you or a family member have symptoms of a heart attack or stroke, call 999 immediately. If you are told to go to hospital, it is important that you go.

  • If you have an urgent medical need, first visit your GP practice website or NHS 111 online for advice.
  • If you cannot access the internet, call 111 or your GP practice directly.

Out of hours GP appointments and walk in Urgent Treatment Centres

Out of hours GP appointments are available every normal weekday evening between 6.30pm-10pm (8pm in Hackney and City of London), and between 8am-8pm on weekends and bank holidays.

If you live in the City of London, Hackney, Tower Hamlets, Waltham Forest or Newham you can book these appointments by calling your own GP practice as usual during working hours or by calling 111 out of hours.

If you live in Barking and Dagenham, Havering or Redbridge you can book these appointments by calling the GP hubs booking hotline on 020 3770 1888 (open from 8am-8pm) or by calling NHS 111 24/7.

In these three boroughs you can also get help with minor injuries and illnesses at our community Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 8am-9pm, seven days a week. You can call NHS 111 to book an appointment or walk in and wait to be seen. You do not need to be registered with a GP.

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