Privacy policy

This privacy policy explains how we use any information we collect about you, how you can tell us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

For the purposes of the Data Protection Act 2018 (the “Act”) the data controller is North East London Clinical Commissioning Group

What is a privacy notice?

The EU General Data Protection Regulation (GDPR) requires that data controllers provide certain information to people whose information (personal data) they hold and use. A privacy notice is one way of providing this information.

A privacy notice should identify who the data controller is, with contact details for its Data Protection Officer. It should also explain the purposes for which personal data are collected and used, how the data are used and disclosed, how long it is kept, and the controller’s legal basis for processing.

What we use your information for – Please select the information that is relevant to you from the list below for full details on how your information is used:

Privacy of your information

This privacy policy explains how we use any information we collect about you, how you can tell us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. North East London CCG’s privacy notice provides a summary of how we use your information.

The Data Controller is North East London Clinical Commissioning Group:

NHS North East London CCG
4th Floor – Unex Tower
5 Station Street
London E15 1DA

  • The Data Protection Officer is Jamie Sheldrake
  • Email address:
  • Telephone number: 03000 428438 

If you have any queries or comments or require any further information, please contact:

How the NHS and care services use your information

NHS North East London CCG is one of many organisations working in the health and care system to improve care for patients and the public.    Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

  • improving the quality and standards of care provided
  • research into the development of new treatments
  • preventing illness and diseases
  • monitoring safety
  • planning services

This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where permitted by law.

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.

To find out more or to register your choice to opt out, please visit

On this web page you will:

  • See what is meant by confidential patient information
  • Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
  • Find out more about the benefits of sharing data
  • Understand more about who uses the data
  • Find out how your data is protected
  • Be able to access the system to view, set or change your opt-out settings
  • Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
  • See the situations where the opt-out will not apply

You can also find out more about how patient information is used at: (which covers health and care research); and (which covers how and why patient information is used, the safeguards and how decisions are made)  You can change your mind about your choice at any time.

Covid19 and Data Sharing

Due to the Coronavirus pandemic, health related data will be shared across organisations, between health and care professionals to support individual care, and so we can work together more effectively to treat Covid-19.

The National Data opt-out facility which allows patients to opt out of data sharing for other purposes, including researching, monitoring, and tracking is not currently available due to the COVID-19 pandemic. This data is critical to help manage the outbreak to protect the needs of the general public. The National Data opt-out facility will return once this health crisis has been ended.

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