Engagement begins on the new Integrated Health and Wellbeing Hub in Hornchurch

Local people from Havering, Redbridge and Barking and Dagenham can have their say on proposals for a new integrated Health and Wellbeing Hub in Havering from Monday 22 November to 13 February 2022.

Health and care partners across North East London have been working together for a number of years to design the Hub which will bring together a range of health, social care and community services under one roof, in a brand-new fit-for-purpose facility in the community.

In autumn 2019, the Government announced it would allocate £17 million towards funding the project. Local GPs have been working with NHS partners from our local Clinical Commissioning Group, North East London NHS Foundation Trust (NELFT) and Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) to develop the plans.

Planning permission for the development was granted by Havering Council earlier this month (November 2021).

This new community base aims to provide integrated primary, community, mental health and local authority care services on a single, local community site located at the former St George’s Hospital site in Suttons Lane, Hornchurch.

Local people from across Havering and its neighbouring boroughs of Redbridge and Barking and Dagenham will also benefit from health and wellbeing and early prevention services and additional capacity for some services currently based in hospitals.

The Hub design also includes community facilities such as an integrated café and education facilities, community meeting spaces, as well as a sensory, dementia friendly communal garden with a wetland area.

North East London Clinical Commissioning Group is seeking feedback on the proposals from residents across Havering and the neighbouring boroughs of Barking and Dagenham and Redbridge from Monday 22 November to Sunday 13 February 2022.

Havering GP and Clinical Lead for the Health and Wellbeing Hub, Dr Atul Aggarwal, said: “The Hub aims to bring together a mix of health and care professionals in a single location to promote more joined up working between the NHS, the council and voluntary and community sectors. People will be able to receive help with keeping well, assessment, treatment, diagnostics and a wide range of support. It will also be a valuable community resources with space for local organisations.

 “We want it to be an innovative, best practice model of integrated health and social care that others can learn from and that local people can be proud of. As well as a range of health, social care, diagnostic and community services available on one site, we expect the Hub to become the catalyst for bring professionals together to develop new , integrated pathways of care that are focused on meeting patients’ needs.

“I’d encourage everyone to look at our proposals and share their feedback. This is an important opportunity for a major investment in health and social care facilities in North East London, and we want to hear from local people.”

Why do we need an Integrated Health and Wellbeing Hub?

Demand for health and care services is increasing, as a result of our ageing and growing population, with many more people now living with long-term conditions such as heart disease and diabetes and requiring additional support from local services.

It is important that we plan to meet these demands now and for the future. Health and care services need to work together in partnership to meet the needs of local people, with a focus on helping people to access a wider range of services in their local communities to support their wellbeing.

Our approach to delivering this vision is through more joined-up working across services, with integrated health and care hubs as a focal point for people accessing health and wellbeing services. People will be able to receive assessment, treatment and a wide range of support all under one roof.

The Hub is an essential part of our ambition to deliver high quality healthcare services giving patients access to primary care, community services and mental health services delivered in an integrated way.

The proposals would see GP services move to the new Hub, alongside early diagnostic services for cancer, some outpatient, frailty services for older people, and mental health services. Havering Council will be able to provide services for adults and children on site, and space will be made available for local voluntary sector services.

How you can have your say

To find out more and share your views, you can read the CCG’s engagement document which explains the proposals in more details, and take part in an online questionnaire at

www.surveymonkey.co.uk/r/WLNJRHL

Paper copies of the document and questionnaire will be available at locations around St George’s and can be requested by emailing communications@nelft.nhs.uk.

There will also be a number of online listening events , with the first scheduled for Saturday 27 November, between 10AM and 12noon.

You can find the engagement schedule below. To take part in any of the events, please email communications@nelft.nhs.uk to be sent joining details. You will receive joining links nearer to the date/s.

Engagement activity dates

Online public listening events (via Teams)

  • 10AM to 12PM -Saturday 27 November 2021
  • 6PM to 8PM -Thursday 2 December 2021
  • 6PM to 8PM -Tuesday 7 December 2021

Online drop-ins (via Teams)

  • 9.30AM to 11.30AM – Friday 21 January 2022
  • 9.30AM to 11.30AM – Thursday 27 January 2022
  • 6PM to 8PM  – Tuesday 1 February 2022

Community online outreach events

  • 5PM to 8PM – Tuesday 8 February 2022 (details to be confirmed)

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